Can not install or uninstall
when i try to uninstall anything windows states there is another installation in progress and to close before proceeding.
I have tried restarting but to no avail. Started after trying to uninstall roxio backup software that came with the laptop. Cannot restore as roxio is now corrupt and it had windows restore disabled. This also now causes windows to lock up when multiple programs
are running or multiple explorer tabs are open.
Windows XP
HP mini notebook
Anwsers to the Problem Can not install or uninstall
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Hi,
Do these 1st :
Utility Spotlight Windows Installer CleanUp Utility
http://technet.microsoft.com/en-us/magazine/2008.08.utilityspotlight.aspx
Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/kb/290301
Windows Installer 4.5 Redistributable
http://www.microsoft.com/downloads/details.aspx?FamilyID=5a58b56f-60b6-4412-95b9-54d056d6f9f4&displaylang=en
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Revo Uninstaller - Free - you might need to reinstall Roxio so Revo can remove it.
http://www.revouninstaller.com/revo_uninstaller_free_download.html
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I would also clean up possible general corruption.
Run DiskCleanup - Start - All Programs - Accessories - System Tools - Disk Cleanup
Run SFC and Chkdsk to be sure corruption is cleared.
Start - type this in Search Box -> COMMAND find at top and RIGHT CLICK - RUN AS ADMIN
Enter this at the prompt - sfc /scannow
How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.microsoft.com/kb/928228
Run checkdisk - schedule it to run at next start and then Apply OK your way out then restart.
How to Run Check Disk at Startup in Vista
http://www.vistax64.com/tutorials/67612-check-disk-chkdsk.html
Hope these get you running smoothly.
Rob - Bicycle - Mark Twain said it right.
- Go to the Start button.
- In the Search box, type "cmd" (without quotes) and press Enter.
- At the command prompt, type "chkdsk /r /f" (without quotes) and press Enter.
- Reboot your computer.
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