Wednesday, 7 September 2016

[Solved] Can not install or uninstall

Can not install or uninstall

when i try to uninstall anything windows states there is another installation in progress and to close before proceeding.
I have tried restarting but to no avail. Started after trying to uninstall roxio backup software that came with the laptop.  Cannot restore as roxio is now corrupt and it had windows restore disabled.  This also now causes windows to lock up when multiple programs
are running or multiple explorer tabs are open. 

Windows XP
HP mini notebook

Anwsers to the Problem Can not install or uninstall

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Do these 1st :

Utility Spotlight Windows Installer CleanUp Utility

Description of the Windows Installer CleanUp Utility

Windows Installer 4.5 Redistributable

Revo Uninstaller - Free - you might need to reinstall Roxio so Revo can remove it.

I would also clean up possible general corruption.

Run DiskCleanup - Start - All Programs - Accessories - System Tools - Disk Cleanup

Run SFC and Chkdsk to be sure corruption is cleared.

Start - type this in Search Box ->  COMMAND   find at top and RIGHT CLICK  -  RUN AS ADMIN

Enter this at the prompt - sfc /scannow
How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program

generates in Windows Vista cbs.log

Run checkdisk - schedule it to run at next start and then Apply OK your way out then restart.

How to Run Check Disk at Startup in Vista

Hope these get you running smoothly.

Rob - Bicycle - Mark Twain said it right.

  • Go to the Start button.
  • In the Search box, type "cmd" (without quotes) and press Enter.
  • At the command prompt, type "chkdsk /r /f" (without quotes) and press Enter.
  • Reboot your computer.

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