Tuesday, 13 September 2016

Troubleshoot:Cannot access Steam application. Click the icon, nothing happens!

Cannot access Steam application. Click the icon, nothing happens!

Basically, I recently scanned my computer using MSE.
It found an Adware virus but got rid of it pretty much instantly.

I want to use Steam so I can continue with my online gaming, but when I click the icon (on desktop, start menu & taskbar!) nothing happens.
It does the loading symbol on the pointer but no application opens up.
If i try with my Internet explorer, it works instantly,
but not with the Steam.

I restarted the PC twice to see if this would solve the problem, but the problem persists.
What should I do to repair this?


Keys to the Problem Cannot access Steam application. Click the icon, nothing happens!

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Welcome to Microsoft Community forums.

As per the description, there is no response when you launch Steam application from the desktop and taskbar menu.
It must be difficult when things do not work as expected.
However, I will try my level best to help you to resolve the issue.
It would be grateful if you could answer few questions to narrow down the issue.
Are you aware of making any changes to the computer prior to the issue?
This issue is most commonly caused by a third-party application interfering with Steam.
Method 1:
Place the computer in clean boot and check for the issue.
How to perform a clean boot to troubleshoot a problem in Windows Vista, Windows 7, or Windows 8
Note: Once you are done with clean boot, please follow the section ‘How to reset the computer to start as usual after troubleshooting with clean boot’ under ‘more information’ in the article to put your computer back
to normal startup.
Method 2:
I would suggest you to refer this knowledge base article from Steam.
Steam fails to start
Also refer:
Programs Which May Interfere with Steam
Method 3:
You may also try to uninstall and reinstall the application.

Uninstall or change a program
Install a program
If the issue still persists, you may contact Steam support for further assistance.
Hope this information helps.
Do get back to us if you have more queries regarding Windows.

Manually editing the Windows registry to fix Error Cannot access Steam application. Click the icon, nothing happens!

Caution: Unless you an advanced PC user, we DO NOT recommend editing the Windows registry manually. Using Registry Editor incorrectly can cause serious problems that may require you to reinstall Windows. We do not guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

  • Click the Start button.
  • Type "command" in the search box... DO NOT hit ENTER yet!
  • While holding CTRL-Shift on your keyboard, hit ENTER.
  • You will be prompted with a permission dialog box.
  • Click Yes.
  • A black box will open with a blinking cursor.
  • Type "regedit" and hit ENTER.
  • In the Registry Editor, select the Error 0x9C-related key (eg. Windows Operating System) you want to back up.
  • From the File menu, choose Export.
  • In the Save In list, select the folder where you want to save the Windows Operating System backup key.
  • In the File Name box, type a name for your backup file, such as "Windows Operating System Backup".
  • In the Export Range box, be sure that "Selected branch" is selected.
  • Click Save.
  • The file is then saved with a .reg file extension.
  • You now have a backup of your MACHINE_CHECK_EXCEPTION-related registry entry.

Another Safe way to Repair the Problem: Cannot access Steam application. Click the icon, nothing happens!:

How to Fix Cannot access Steam application. Click the icon, nothing happens! with SmartPCFixer?

1. Click the button to download Error Fixer . Install it on your computer.  Run it, and it will scan your system. The junk files will be shown in the list.

2. After the scan is finished, you can see the errors and problems need to be fixed. Click Fix All.

3. The Fixing part is done, the speed of your computer will be much higher than before and the errors have been fixed.

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