Monday 26 September 2016

Tech Support: dell wireless broadband not staring in win 7

dell wireless broadband not staring in win 7

Installed win 7.
My Dell wireless broadband utility will not start.
So no broadband wireless capability.
Wired LAN and Lynksys both work.
Tried reinstalling driver and a 1 hour talk with Microsoft support, no help.
Anyone else having the same problem?
And did you find a fix?

Solutions to the Problem dell wireless broadband not staring in win 7

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Hey todd65,
Run  network troubleshooter and see what it says.
Refer:

Open networking troubleshooters
http://windows.microsoft.com/en-US/windows7/Open-networking-troubleshooters
If the troubleshoot doesn’t help, try setting up a new connection and see where it takes.
1. Install any software required for your wireless router.
Your wireless router may have been shipped with an installation CD.
Such CDs usually contain installation and troubleshooting information.
Install the required software according to the manufacturer's
instructions.


2. Shut down your computer and any other wireless-enabled computers in the vicinity through the Start menu.

3. Disconnect your broadband modem power cable from the electrical outlet.
4. Disconnect the network cable from the computer and the modem.
NOTE: Wait for a minimum of 5 minutes after disconnecting your broadband modem before you continue with the network setup.

6. Disconnect the AC adapter cable from your wireless router to ensure that there is no power connected to the router.

7. Insert a network cable into the network (RJ-45) connector on the unpowered broadband modem.

8. Connect the other end of the network cable into the Internet network (RJ-45) connector on the unpowered wireless router.

9. Ensure that no network or USB cables, other than the network cable connecting the modem and the wireless router, are connected to the broadband modem.

Restart your wireless equipment in the order described below to prevent a potential connection failure.

10. Turn on only your broadband modem and wait for at least 2 minutes for the broadband modem to stabilize.
After 2 minutes, proceed to step 11.
11. Turn on your wireless router and wait for at least 2 minutes for the wireless router to stabilize.
After 2 minutes, proceed to step 12.

12. Start your computer and wait until the boot process completes.


13. See the documentation that came with your wireless router to do the following in order to set up the wireless router: 

     • Establish communication between your computer and your wireless router.
     • Configure your wireless router to communicate with your broadband router.
     • Find out your wireless router's broadcast name.
The technical term for the name of your router's broadcast name is Service Set Identifier
 (SSID) or network name.

14. If necessary, configure your wireless network card to connect to the wireless network.
See Connecting to a Wireless Local Area Network.
Detailed information is available at:
https://support.dell.com/support/edocs/systems/latd620/en/UG/wireless.htm#wp1138999
 

Regards,
Shinmila H - Microsoft Support

Visit our
Microsoft Answers Feedback Forum and let us know what you think.

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