Dell Personal 1700 Laser Printer Installation in HomeGroup
My Homegroup consists of two PCs both running Windows 7 (desktop 7 Pro, netbook 7 Home premium).
The Desktop has two usb printers, a Canon i9990 & a Dell Laser Printer 1700. From the Desktop both Printers operate correctly.
From the netbook I can print to the Canon without a problem.
From the netbook I can see the desktop PC, i.e.
open files, etc.
But when installing the Dell as a non-local printer (it shows up in the list of available printers) the process takes 5 min or more looking at Windows Update then finshes staying it cannot connect to the Dell printer..
I have turned firewalls off for both PCs for the Home network. I remain baffled how I can install & print to the Canon but not the Dell!!!
Anwsers to the Problem Dell Personal 1700 Laser Printer Installation in HomeGroup
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Hi,
- Have you installed the driver for the Dell printer on your netbook?
Perform the following troubleshooting methods:
Method 1:
Perform the troubleshooting steps from the link “Why can’t I print to a printer in my homegroup?” and check how it works.
Method 2:
If you don’t have driver installed on netbook, I would suggest you to install the driver for the Dell printer on the netbook and then check how it works.
Refer the step “To manually connect to a homegroup printer” from the link “Install a printer on a home network” to install the printer.
Refer the link to know more about accessing files and printers in home group.
Access files and printers on other homegroup computers
If you failed to fix it, another option is to call Microsoft and walk through the process with a technician. To do this, dial "1-800-936-5700". Explain the error that you received and the steps in the update process during which it was displayed. The technician will be able to walk through the steps from getting a new product key to finishing the installation.
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