Thursday, 29 September 2016

Do i need "service pack 2" to be installed? Tech Support

Do i need "service pack 2" to be installed?

Everytime i try it states it would not install and gives me no reason.
Why does it keep doing this? Do  i really need it? Microsoft keeps alerting me to install it.
Please help

Keys to the Problem Do i need "service pack 2" to be installed?

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Hi napoleonfoo ,
 
Welcome to Microsoft answers community forum!
 
Service Pack 1 is the pre requisite to install Service Pack 2 successfully. Windows Vista SP2 improves the overall upgrade process, fixes hundreds of tiny problems, and makes it easier for third-party vendors to write stable code for Vista
 
Try running the System Update Readiness tool prior to installing SP1 or SP2.
 
System Update Readiness Tool
http://support.microsoft.com/default.aspx/kb/947821
 
Then download and install Service Pack 2. 
http://www.microsoft.com/downloads/details.aspx?FamilyID=a4dd31d5-f907-4406-9012-a5c3199ea2b3&DisplayLang=en
 
 
Hope this information helped!

Thanks and Regards:
Azeez Nadeem - Microsoft Support.
Visit our Microsoft Answers Feedback Forum
http://social.answers.microsoft.com/Forums/en-US/answersfeedback/threads/  and let us know what you think.

Note: It is recommended that you back up your files and folders before attempting this step:

  • Move the mouse cursor over to the upper right side of the screen.
  • A menu will pop up on the left. Click on the "Settings" feature on the menu.
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  • There is an option here saying "Refresh your PC without affecting your files." There, left click on the "Get started" button.
  • Now, follow the instructions on the screen to finish the Refresh process.
  • After the Refresh process has finished restart your Windows 8.1 or Windows 8 device.
  • Check again to see if the error Do i need "service pack 2" to be installed? has been fixed.

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