Can't get on the internet
downloaded IE8 now can't get into explorer, its there msn messenger comes up, yahoo messemger is also there, but can't get on the internet, any suggestions, use firefox now
Keys to the Problem Can't get on the internet
Welcome to Microsoft Answers!
a. Do you get any error message?
b. Which version of Operating system do you use?
Method 1: Run the Network Diagnostics tool in Internet Explorer
To do this, follow these steps:
1. Start Internet Explorer, and then try to access the Web page that is displaying the error message.
2. On the page that displays an Internet Explorer error message, click the Diagnose Connection Problems link.
The Network Diagnostics tool will run.
When the tool has finished running, it will report one of the following results:
o It was unable to find a problem.
o It has detected a problem.
Additionally, the tool will provide guidance about the next steps to take to troubleshoot the problem.
Note: Internet Explorer 6 users click Detect Network Settings
3. Click IP Address, and note the IP Address.
You may need it for future troubleshooting.
4. Follow the steps in the Network Diagnostics tool to fix any connection problems.
5. Start Internet Explorer.
If you receive the same error message, go to the next method.
Method 2: Reset the modem or the router
To do this, follow these steps:
1. Disconnect the cable that connects the computer to the modem.
2. Turn off the modem and the router.
If the modem or the router does not have a power switch, disconnect the power to the modem or to the router.
3. Restart the computer.
4. After your computer has restarted, turn on the modem or the router, connect the cable from the computer to the modem or the router, and restart the computer.
5. Make sure that all network cables are securely connected.
6. Start Internet Explorer.
If the above methods do not help, follow the steps mentioned in the following link to resolve this issue:
You receive an error message in Internet Explorer: "Internet Explorer cannot display the webpage"
You may also check out this link for more information:
Divya R – Microsoft Support.
Visit our Microsoft Answers Feedback Forum and let us know what you think.
- Go to the Start button.
- In the Search box, type "cmd" (without quotes) and press Enter.
- At the command prompt, type "chkdsk /r /f" (without quotes) and press Enter.
- Restart your computer.
Another Safe way to Fix the Problem: Can't get on the internet:
How to Fix Can't get on the internet with SmartPCFixer?
1. You can Download SmartPCFixer here. Install it on your computer. When you open it, it will perform a scan.
2. After the scan is finished, you can see the errors and problems which need to be fixed.
3. The Repair part is finished, the speed of your computer will be much higher than before and the errors have been removed. You can also use other functions in this software. Like dll downloading, junk file cleaning and print spooler error repair.
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