back up fails with msg.I ahve check and those files do not exist.I have never used the built in admin account,do i need to?
Backup encountered a problem while backing up file C:\Users\Administrator\Contacts.
Error:(The system cannot find the file specified.
Backup encountered a problem while backing up file C:\Users\Administrator\Searches.
Error:(The system cannot find the file specified.
Keys to the Problem back up fails with msg.I ahve check and those files do not exist.I have never used the built in admin account,do i need to?
Welcome to Microsoft Answers.
I would suggest you to first check if two services -
Volume Shadow Copy and Windows Backup service are running or not.
To check for the services –
Go to Start - Run and type Services.msc then press enter.
Under the Status column look for any entries that read "Starting" rather than "Started".
Check for both the services separately and then close the Services window.
The error code – 0x80070002 is related to “The system cannot find the file specified”.
Check the below mentioned link for file backup resolution.
Perform the steps mentioned related to the error code and then check.
Take precautions in doing
the changes as there are registry editing related steps-
Perform the steps and check if after changes you are able to do the back up properly.
Important This section, method, or task contains steps that tell you how to modify the registry.
However, serious problems might occur if you modify the registry incorrectly.
Therefore, make sure that you follow these steps carefully.
For added protection,
back up the registry before you modify it.
Then, you can restore the registry if a problem occurs.
For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
How to back up and restore the registry in Windows: http://support.microsoft.com/kb/322756
You may also refer to the below mentioned link for further guidance on the issue -
Hope this helps.
Let us know the results.
Meghmala – Microsoft Support
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If you failed to fix it, another option is to call Microsoft and walk through the process with a technician. To do this, dial "1-800-936-5700". Explain the error that you received and the steps in the update process during which it was displayed. The technician will be able to walk through the steps from getting a new product key to finishing the installation.
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