Thursday, 31 March 2016

Troubleshoot:Address bar web icons on drop down menu Error

Address bar web icons on drop down menu

They are all blank and I cannot find how to bring them back.

Keys to the Problem Address bar web icons on drop down menu

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Hi Uncle Frodo,  
 Thank you for writing to Microsoft Answers Community Forums.
Internet Explorer could be set to Full Screen - Press F11 or go to the top of your screen and when it drops down click tools and
if full screen has a check by the side of it uncheck it.
What antivirus/antispyware/security product do you have on machine?
Try in no Add-ons mode:
Start - All Programs - Accessories - System Tools - IE with no Add-ons - does this work better?
Try resetting IE:
IE - Tools - Internet Options - Advanced Tab - click Restore then click Reset - Apply / OK
IE - Tools - Manage Add-ons (for sure disable SSV2 if it is there, this is no longer needed but Java still installs it and it causes issues – ( if you ever update Java go back in and disable it again.) Look for other possible problems.
Windows Defender - Tools - Software Explorer - look for issues with programs that do not look right.
Permitted are usually OK and "not permitted" are not always bad.
If in doubt about a program ask about it here.
If  the above steps doesn’t work try running free online scans to check for any malware.
Did you try in safe mode with networking? If you haven’t tried try this step.
If it works there, it clearly means some third party program is blocking it.
To find out which is program is blocking it, check the link below
How to perform a clean boot: 
Hope this helps.
Let us know if you need further assistance.   
Microsoft Answers Support Engineer

Tweak IE Options
  • Open Internet Explorer.
  • Go to "Tools > Internet Options > Advanced Tab".
  • Uncheck "Enable third-party browser extensions".
  • Click "Apply".
  • Reboot your computer.

Recommended Method to Fix the Problem: Address bar web icons on drop down menu:

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1. Download SmartPCFixer. Install it on your system.

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