How to Fix Error - After Doing Windows 7 Upgrade computer is not shutting down properly and screen is not turning on when reopening lid?

After Doing Windows 7 Upgrade computer is not shutting down properly and screen is not turning on when reopening lid

I did the Windows 7 upgrade that I recieved for my brand new HP Computer.  Now my computer gets stuck if I go to the correct shut down button it says it's shutting down but it just sits there and never shuts down.  I went to sleep and when I woke up 8
hours later it says it was still shutting down so I had to manually turn it off. 

Second Issue since doing the windows 7 update.  When I close the lid and reopen it to resume my activities the keyboard lights are lit up and it makes a ding sound but my screen never turns back on.
I have to manually turn it off and turn it back on again.  

PLEASE HELP!!

Anwsers to the Problem After Doing Windows 7 Upgrade computer is not shutting down properly and screen is not turning on when reopening lid

Download Error Fixer for Free Now

Hi Kimmie7936,  
 
Welcome to Microsoft Answers Community Site.
 
You can perform a clean boot to check if any conflicting / third party application is causing the issue during shutdown.
 
Steps to perform a clean boot on the computer that is running Windows 7:
 
1.
Click Start, type msconfig in the Start Search box, and then press ENTER.
If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.
2.
On the General tab, click Selective Startup.
3.
Under Selective Startup, click to clear the Load Startup Items check box.
4.
Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.
5.
Click OK.
6.
When you are prompted, click Restart.
 
If your issue is resolved after performing Clean Boot and then installing the updates, then follow the steps mentioned in the following KB article to narrow down the exact source:
http://support.microsoft.com/kb/929135
 
IMPORTANT: Also, see the section on how return your computer to a Normal startup mode by following the steps under “Reset the computer to start as usual”.
=============================
 
For the second issue I would suggest the below options:
 
1: Check for Power Options:
 
Step 1: Go into your control panel (start, settings, and control panel) and then go to Power Options.
Step 2: Under "Advanced", adjust the "When I close the lid of my portable computer:" check if the laptop is set for hybrid sleep, if so turn the function off
 
2: I would also suggest you to download and install the latest video card and chipset drivers from the manufacturer’s website and check if the laptop Lid issue can be resolved.
 
You could look for Bluetooth devices in the device manager, check if there is any error code in Devices Manager.
For more information check:
Get help with Device Manager Errors
 
You might have a yellow triangle in Device Manager for an unknown base system device.
If you do, that would probably be the magnetic lid sensor/switch which would be corrected with the correct chipset drivers.
 
3: if the issue persists I would suggest you to contact the hardware manufacturers for additional support and verify if they have any updates on this issue and if they can help to fix the same.   
 
Let me know if that work.
Good luck!

Hope this information is helpful.
 
Thanks and Regards,
Vijay KKS


[If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message.
By marking a post as Answered, or Helpful you help others find the answer faster.]

Machine Throttling

• Go to the Start button.
• In the Search box, type "regedit" (without quotes) and press Enter.
• Look for the following registry key: "HKEY_LOCAL_MACHINE\SOFTWARE\ Microsoft\ SQMClient\Windows\DisabledSessions".
• On the right window pane, delete the subkey: "Machine Throttling".
• Restart your system.

Recommended Method to Fix the Problem: After Doing Windows 7 Upgrade computer is not shutting down properly and screen is not turning on when reopening lid:

How to Fix After Doing Windows 7 Upgrade computer is not shutting down properly and screen is not turning on when reopening lid with SmartPCFixer?

1. You can Download SmartPCFixer here. Install it on your computer. When you open it, it will perform a scan.

2. After the scan is done, you can see the errors and problems which need to be repaired.

3. When the Fixing part is done, your computer has been speeded up and the errors have been fixed

Related: How to Fix - 64g ssd with a 500g regular drive?,Allow Unhide Rows in Protected Workbook [Solved],[Solved] Get in Excel 2007 data from Access 2007 out of self-built Queries,[Solution] How can I temporarily disable 'service manager' to install Adobe flashplayer?,[Anwsered] When I try to watch a flash video, I am told occasionally that I don't have Adobe Flash.,Solution to Error: Black screen during boot sequence,[Solved] Can't restore Windows 7 64-bit from external hard drive,How to Fix - IE 11 Enhance Protect Mode reset issue with add-on's?,Solution to Error: Internet Explorer 9 update/install error - Error Code 80092004,Upgrading to IE 8 causes cookies to get deleted when starting IE [Anwsered],Solution to Problem: All programs try to start from windows component
,Troubleshoot:External Hard Drive not listed in Windows 7 backup wizard Error
,How to Fix Error - Getting an error "not connected to the internet" while trying to install Samsung Kies?
,How to Fix - Internet Explorer shuts down and reopens tab when attaching to email or uploading files.?
,Fast Solution to Problem: Sending Error Message
,[Anwsered] Thinkpad 8611 Boot,How to Resolve - Svchost Helper?,Fast Solution to Problem: L30 101 Driver Windows 7,Troubleshooter of Error: Io Device,How to Fix Error - Dell Laptop Code 39?
Read More: Solution to Problem: After clicking to install important updates from Windows, I wasn't able to view houses sent to my e-mail from a listing broker.,Fast Solution to Error: After I install Windows 7, I find out my ethernet driver doesn't work,Fast Solution to Error: ads to right of my e mail inbox,How to Fix - adding icons to the notification areae?,How to Fix - adding multiple stock portfolios onto home page?,a file called mDNSResponse.exe. is causing bonjour not to operate properly,what should I do?,A QUESTION USING THE "IF'S" Formula.,A continuos flashing window with which title is C:Windows\System32\cmd.exe, and has the following message: The syntax of the command is incorrect.,Acrobat compatibility issue and you tube problems____,ActiveX on IE 9 not loaded