Thursday, 31 March 2016

Tech Support: adding a Microsoft (MSN) email account to Nokia Lumia 820 handset

adding a Microsoft (MSN) email account to Nokia Lumia 820 handset

I have just received a new Nokia Lumia 820 handset and am trying to set up my MSN email account as my default email (I previously had an old HTC handset which allowed me to set up my MSN email just fine).
The steps I take are:
(1) add a Microsoft account (which includes Hotmail/MSN etc)
(2) enter my MSN email address (Microsoft account) & password
Then I receive an error message 'Activation Failed - We weren't able to activate your phone.  If you call support, you can mention this error code which can help them to figure out the problem.  FFFFFE70'
I've called Vodafone (my provider) and they've advised that there is nothing they can do to help, and that I need to speak to Hotmail instead for support.
Please can someone help?  My phone is worthless to me without being able to access my email.  Thank you!

Keys to the Problem adding a Microsoft (MSN) email account to Nokia Lumia 820 handset

Download Error Fixer (Free)

do a hard reset back to phone factory settings (under 'About' in Settings)

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