How to Resolve - Both envelope and letterhead?

Both envelope and letterhead

When I call up my letterhead template, I get also an envelope above the letterhead.
  How do I remove the envelope from the letterhead template screen?

Keys to the Problem Both envelope and letterhead

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See http://WordFAQs.mvps.org/DetachEnvelope.htm.
You can do this for a single document based on the template, but if you want to remove the envelope from all new documents
based on this template, you will need to open the template itself for editing and remove the envelope.

Use the System File Checker tool to repair corrupted or missing system files:

1. Click Start.
2. Type cmd, and then press CTRL+SHIFT+ENTER to open the elevated command prompt (I.e. Command prompt with administrative rights).
3. The User Account Control window should appear, be sure that the action it exhibits is correct, and then press the Continue button.
4. Type or copy paste the below command line into it without quotes:
5. "Sfc /scannow"

Another Safe way to Repair the Problem: Both envelope and letterhead:

How to Fix Both envelope and letterhead with SmartPCFixer?

1. Download Error Fixer . Install it on your system.  Click Scan, and it will perform a scan for your computer. The errors will be shown in the scan result.

2. After the scan is finished, you can see the errors and problems which need to be fixed.

3. When the Fixing part is finished, your computer has been speeded up and the errors have been fixed

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