Wednesday 21 September 2016

Computer hangs frequently, Tech Support

Computer hangs frequently,

solution is having to type CTRL-ALT_DEL, then cancel, what causes this problem?

Anwsers to the Problem Computer hangs frequently,

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Hi Webdriver4711,
 
·         Do you observe the freeze when using any particular program or application?
·         Do you remember any changes made on your computer after which you are facing this issue?
 
You may check for the error in event viewer: Link:
http://windows.microsoft.com/en-us/windows7/What-information-appears-in-event-logs-Event-Viewer
 
Check if the issue persists in safe mode with networking, to boot the computer in safe mode with networking, restart the computer and press and hold F8 key (Press and hold f8 key before the windows logo).
From the advanced boot option select
‘Safe mode’.
Link you may refer to: Start you computer in safe mode:
http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode
  
 
Have you installed updated drivers for the devices installed on your computer, you may refer the below link:
Update a driver for hardware that isn't working properly: http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly
 
Regards:
Samhrutha G S - Microsoft Support.
Visit our Microsoft Answers Feedback Forum and let us know what you think.

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  • Click on the Start button on the Taskbar.
  • Type "System Restore" (without quotes) in the Search box and hit Enter or,
  • Click on System Restore (when you see System Restore pop up  in the list of search results).
  • Make sure the "Recommended restore" radio button is checked on the restore utility window.
  • Click on Next and follow the instructions given.

Note: There is the option on the restore utility to select "Choose a different restore point". Unless you have a specific reason to select a different date and time than what Windows recommends, just select the recommended option stated in the steps above. If you choose to select another one, follow these steps:

Click on that desired date and time, and Windows 7 will perform a scan for any affected programs in that restore point.

Once completed, click Next and follow the instructions given.

Once you have selected the restore point, your system will start the restoring process, after which you will have to restart the system.

Recommended Method to Fix the Problem: Computer hangs frequently,:

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