Wednesday 6 July 2016

[Solution] Backup fails with error 0x80042318

Backup fails with error 0x80042318

My automatic backup hasn't worked in Windows Vista for a while.  I keep getting error code 0x80042318, and it says it can't contact my VSS writers.  I've verified the Volume Shadowcopy Service is running, however.  Any ideas would be most helpful.

Solutions to the Problem Backup fails with error 0x80042318

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marcusatmicrosoft,
Thank you for visiting the Microsoft Answers community forum.

It would be helpful to have the exact error wording about volume shadow copy.  You say this has not worked in a while, has it been too long to do a system restore?  If you have a restore point that is prior to when the problem first appeared then I would suggest
trying to restore back to that point.  If you do not have a restore point back that far, try running the system file checker to see if there are any corrupt system files:

To run the System File Checker tool, follow these steps:
Click Start, and then type cmd in the Start Search box.
Right-click cmd in the Programs list, and then click Run as administrator.

If you are prompted for an administrator password or confirmation, type your password or click Continue
At the command prompt, type the following line, and then press ENTER:
sfc /scannow
When the scan is complete, test to see whether the issue that you are experiencing is resolved.

Let us know the exact wording of the error message and if the system file checker found anything.
Thank you,

Gloria
Microsoft Answers Support Engineer
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